Online Support Center
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Tech support
In Intorel we are concerned with your successful experience of using our technology. For this reason Intorel website presents most detailed description of our products. To assist you during the installation and use of the software all our products are shipped with an explicitly written manual.
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Developer and Visionic support
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Online support forums 
It is most important for us to keep in contact with our clients.
Therefore you are always welcome to visit Intorel forum and to share and exchange information, experiences, tips, tricks and answers. Please do not hesitate to use these platforms to raise discussions and to profit from the know-how of others. Our engineers will answer your questions, and will be helpful in solving your problems. We will be glad to share and exchange information, experiences and suggestions.
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Send us an email 
If after checking out information available on our web-site and manual instructions of a purchased product, you still experience difficulties, please contact us directly via email.
Please include as much information as possible about your system and about the problem - this will shorten our response time!
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Repair hardware
The hardware products that we are selling are designed and manufactured to the highest quality standards. However, if something does go wrong with the product, please fill in the supplied RMA form. Please do not forget to supply the RMA number that will be provided by our support before shipping items to our office. RMA can be submitted via fax or via email.
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